BD Romiyo Privacy Policy — Our Firm Commitment to Protecting Your Information

1Introduction & Overview

BD Romiyo (hereinafter referred to as "we", "us", or "the platform") treats the privacy of your personal information as a top priority. We believe transparency is the foundation of trust.

This privacy policy explains what information is collected when you register or use BD Romiyo, how that information is used, who it may be shared with, and the steps we take to keep your data safe.

We have prepared this policy in English for our members in Bangladesh. In the event of any legal dispute, the English version shall be considered the definitive text.

2What Information We Collect

BD Romiyo We only collect information that is necessary to provide our services and ensure security. A full breakdown is provided below:

3Purpose of Data Use

Information Collected BD Romiyo Used for the following purposes:

• Account management: To ensure registration, login, and account security.
• Payment processing: To process deposits and complete withdrawals.
• Service improvement: To analyze user experience and improve the platform.
• Fraud prevention: To detect suspicious activity and keep your account secure.
• Legal Obligations: To provide information as required by the relevant authorities.
• Contact: To send bonus offers, important updates, and support messages.
• Personalized experience: To suggest games and offers tailored to your preferences.

We never sell your data to advertisers or send marketing messages without your consent.

4Data Sharing & Disclosure

BD Romiyo We generally do not share your information with third parties. However, limited data may be shared in the specific circumstances outlined below:

• Payment providers: Only the minimum information required is shared with the payment gateway to process deposits and withdrawals.
• Legal Authorities: We are legally required to provide information in response to a court order or a lawful request from a government authority.
• Anti-Fraud Service: Encrypted data may be shared with specialized security services for fraud prevention purposes.
• Business Transfers: In the event of a company merger or acquisition, data may be transferred to the new owner — advance notice will be provided in such cases.

5Cookies & tracking technologies

BD Romiyo Cookies and similar technologies are used on our website and app to help improve your browsing experience.

• Essential Cookies: Required for login sessions and security — the platform cannot function without these.
• Functional Cookies: Used to remember your language preference and settings.
• Analytical Cookies: To understand which pages are most visited — always anonymously.

Cookies can be disabled through your browser settings, though doing so may affect certain features of the platform.

6Data Retention Period

We do not retain your data indefinitely. A specific retention policy applies to each type of information:

• Account Information: Retained for the duration of active account use and up to 5 years after closure (as required by law).
• Transaction Records: Retained for a minimum of 7 years in compliance with financial regulations.
• Gaming History: Up to 3 years after account closure.
• Cookie Information: Session cookies are deleted when you close your browser; persistent cookies last up to 1 year.

After the retention period, data is securely deleted or anonymized.

7Your data rights

BD Romiyo Each member has the following rights over their own data:

8Protection of Minors' Data

BD Romiyo We do not knowingly collect personal information from anyone under the age of 18. Our platform is intended strictly for adults.

• Age is verified at the point of registration.
• If any data belonging to a minor is collected, it will be deleted immediately upon a guardian's request.
• Parents or guardians can contact support to raise concerns about a minor's account.

9Security measures

Protecting Your Information BD Romiyo We employ a multi-layered security framework that includes:

• SSL/TLS Encryption: All data transfers are encrypted.
• Two-Factor Authentication (2FA): An additional layer of security for your account.
• Real-Time Monitoring: Suspicious activity detected in real time.
• Regular Security Audits: Periodic penetration testing conducted by expert teams.
• Data Backup: Encrypted backups to protect against data loss.

Please note, however, that no transmission over the internet can be guaranteed 100% secure. We encourage you to use a strong password and never share your login credentials with anyone.

10Policy changes

BD Romiyo This Privacy Policy may be updated at any time. We will notify you in different ways depending on the nature and significance of the changes:

• You will be notified by email at your registered address whenever significant changes are made.
• You may see pop-up notifications when you log in to the platform.
• The date of the latest update is always shown at the top of this page.
• Continued use of the platform after any changes constitutes your acceptance of the updated policy.

11Contact & complaints

If you have any questions, concerns, or complaints about this Privacy Policy, please get in touch with us:

• Email: support@bdromiyo.net
• Live Chat: Available 24/7 on the website and app
• Frequently Asked Questions: Visit the FAQ page

We take all complaints seriously and aim to respond within 3–5 business days.